Returns & Exchanges
Due to the perishable nature of our products, we cannot accept returns on opened food items. However, if your order is damaged or incorrect, we will make it right.
1
Contact Support
Email our team within 7 days of delivery with your order number and photos of the issue.
2
Review Process
Our quality control team will review your claim within 2 business days.
3
Approval
Once approved, we will issue a return authorization or process a direct replacement.
4
Refund or Reship
Receive your refund via original payment method or wait for your fresh replacement to arrive.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing